Frequently Asked Questions
Everything you need to know about your STUDIO MUI experience.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, while express options are available at checkout.
How do I return an item?
We offer a 14-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for our tailored pieces.
Do you ship internationally?
Yes, STUDIO MUI ships to over 50 countries worldwide. International shipping rates and duties are calculated automatically at checkout based on your destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How should I care for my STUDIO MUI garments?
To maintain the quality of our fabrics, we recommend following the specific care instructions on the internal garment label, though most of our collection prefers cold washing or dry cleaning.